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Terms and Conditions

Effective Date: 19-03-2026

Welcome to our eCommerce platform. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. General Overview

This website is operated by Flashly. Throughout the site, the terms “we”, “us” and “our” refer to the company. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms and Conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian.

  • You are legally capable of entering into binding contracts.

3. Products and Pricing

  • All products listed are subject to availability.

  • We reserve the right to modify or discontinue products at any time without notice.

  • Prices are subject to change without prior notice.

  • We strive to ensure accurate product descriptions, but errors may occur.

4. Orders and Payments

  • Once you place an order, you will receive a confirmation email.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payments must be completed through the available payment methods on the website.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and external factors.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Exchange Policy (No Return Policy)

We follow a strict No Return Policy. However, we do offer exchanges under the following conditions:

6.1 3-Day Exchange Window

  • Customers can request an exchange within 3 days of delivery.

  • Requests made after 3 days will not be accepted under any circumstances.

6.2 Eligibility for Exchange

To qualify for an exchange:

  • The product must be unused, unworn, and in its original condition.

  • Original packaging, tags, and invoice must be intact.

  • The product must not be damaged due to misuse.

6.3 Valid Reasons for Exchange

  • Wrong product delivered

  • Defective or damaged product

  • Size issues (if applicable)

6.4 Exchange Process

  • Customers must contact our support team within 3 days of delivery.

  • Once approved, instructions for exchange will be provided.

  • Replacement will be shipped after the original item is received and inspected.

6.5 Non-Exchangeable Items

  • Products marked as “Final Sale”